With the services of Urban Workspace HK Limited, it is now possible to attend the calls even when your across the border. And the crux is, there is no extra monthly service fee other than a compulsory safety deposit*, a one-time HK$100 setup fee and the actual usage IDD charge.
* For selected countries, we require a minimum safety deposit of HK$800. When we estimate your usage is over your deposit amount, IDD service will be suspended. IDD usage is billed monthly.
The options we will be providing from Hong Kong Centre are:
Our professionals will take the call on your behalf and with your pre-set greeting then transfer the call to your overseas number. It is the same as the standard call transfer procedure.
During non-office hours, our system automatically forwards all incoming calls to your overseas number. The difference is in call forwarding compared to call transfers, you can only forward to one overseas number.
We will be forwarding all of your incoming calls without any of our staff taking your call 24/7 including weekends and public holidays. Different to call transfer, call forwarding can only forward to one overseas number.
#: IDD charges applies from the time the call is connected.
Below is the current IDD rate for virtual office call transfer and call forwarding:
| Country | HK$/minute |
|---|---|
| Australia | 3.1 |
| Belgium | 8.13 |
| Canada | 0.85 |
| China | 0.85 |
| Denamrk | 3.6 |
| France | 3.6 |
| Germany | 3.6 |
| India | 5.54 |
| Indonesia | 3.79 |
| Italy | 3.6 |
| Japan | 3.6 |
| Macau | 2.28 |
| Malaysia | 3.6 |
| Netherlands | 4.05 |
| New Zealand | 3.6 |
| Philippines | 3.6 |
| Singapore | 0.86 |
| South Korea | 3.1 |
| Spain | 3.6 |
| Sweden | 4.48 |
| Taiwan | 3.1 |
| Thailand | 3.24 |
| United Arab Emirates | 5.58 |
| United Kingdom | 3.1 |
| United States | 0.85 |
| Vietnam | 7.49 |
Prepayment options:
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